Your information
Privacy Policy
Keturah Chosen Styles × The Chosen Collection (“we,” “us,” or “our”) values your trust. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, hair-service preferences, prayer requests, and order details when you book an appointment, subscribe to updates, submit a return request, or make a purchase.
We also collect technical information automatically when you visit our site, including your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
How We Use Your Information
- To schedule appointments, process payments, and send confirmations
- To respond to inquiries, prayer requests, and customer-service requests
- To fulfill orders, coordinate shipping, and handle returns or refunds
- To send newsletters, product updates, and faith-filled encouragement when you opt in
- To improve our website, services, and customer experience
Sharing Your Information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business, such as payment processors, shipping and print-on-demand partners, email platforms, and website hosting providers. These providers are contractually required to use your information only for the services they perform for us.
Cookies & Tracking
Our site uses cookies and similar technologies to support core functionality, remember your preferences, analyze traffic, and support marketing efforts. You can manage or disable cookies through your browser settings.
Your Choices
You may update your account information, unsubscribe from marketing emails using the link in any email, or contact us to request access to, correction of, or deletion of your personal data. We will respond to reasonable requests in accordance with applicable law.
Data Retention
We keep your information for as long as needed to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review it periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out.
hello@thechosencollection.onlineThank you for trusting Keturah Chosen Styles × The Chosen Collection.